Profile

Kerry Falk

Now in his second startup, Kerry has had a lifelong passion for systems and software. His career has taken him across continents and kilometers below ground. From managing sales teams selling capital equipment to programming web systems with Ruby and Javascript, his focus remains on delivering value to customers by solving problems.

Video conferences may be interrupted by his rescue yorkiepoo, Kiwi, who lovingly sits at his feet all day.

Kerry Falk
12.12.2024

BusinessPaws Spotlight: Carolark

Dog training school, Carolark, has been operating in Ottawa since 1992. What enables a training business to run for more than three decades? We ask owner, Heather Laundry, about operating a modern school.

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10.28.2024

BusinessPaws Spotlight: One Smart Dog

Vet turned Trainer, Linda Randall opens One Smart Dog in Seville, Ohio. Our feature spotlight leans in to the unique value tangential skills can deliver to training and the trials of opening a business during the pandemic.

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9.18.2024

BusinessPaws Spotlight: Good Dog, DYNO

We're putting the spotlight on a client providing positive reinforcement (R+) training based out of Denver Colorado. A relatively new business seeing success making training more accessible to anyone who wants to improve the life of their companions.

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12.18.2023

Streamline Your Pet Care Business with the Right Management Software: A Guide to Choosing the Perfect Provider

As a pet care business owner, be it grooming, training or daycare, managing your operations efficiently is crucial for success. The right management software can streamline your processes, boost productivity, and enhance customer satisfaction. In this guide, we will explore the benefits of using management and scheduling software in the pet care industry and provide valuable insights to help you choose the perfect provider for your business.

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11.30.2022

Report Cards for Modern Dog Training and Daycare Businesses

Not all pet care businesses use report cards in their client process, but their use can greatly enhance your client experience. Everyone loves to hear about themselves, hearing about their pets is even better! We have compiled some standard operating procedures from our clients and present a template for creating your own dog daycare or training report cards.

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11.30.2022

Why an Animal Intake Form is Essential for Quality Pet Care: Tips and Tricks

No matter what type of pet care business you run information on the type of pet you're about to see is needed before you can properly assess, and accept the pet into your care or facility. There are some differences depending on type of service be it training, daycare, grooming or walking. And there are considerations for the process the client is presently in, are they looking for an initial consult or are they about to drop their dog off?

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10.19.2022

Pet Care Booking Software: Is your booking software helping you earn and retain clients?

Nearly all business services are now accessible via a web browser, pet care services included. Ensuring your presence meets expectations of a modern consumer is essential to running a healthy business, but improving it can mean the difference between moderate growth and exponential growth. What factors need to be considered to get an understanding for what is good, and what is not? What booking conversion rates should you shoot for, and what could be affecting low rates?

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9.9.2022

Welcoming Lauren Taylor, Client Success Specialist

BusyPaws is growing and we'd like to welcome Lauren Taylor to our Client Success Team! She's responsible for improving our help documentation, client onboarding, and generally guiding our clients to get the most out of BusyPaws.

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8.8.2022

What is the Best Software for Dog Daycare?

Most pet care business software is not designed for the unique business process of dog daycare, leading to inadequate solutions which increase administrative burden for daycare staff. Let's take a look at the most common solutions we see and identify an alternate solution to alleviate administrative pain and confusion.

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7.20.2022

Release Notes: Q2 2022 - In-Person Payments

We've released some major functionality this last quarter. Now taking payments in-person and automatically reconciling your invoices and client information is a snap!

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4.25.2022

Release Notes: Q1+ 2022 - Employee Schedules

Summarizing all of the new developments that happened in the first quarter of 2022 (+ about a month... so first third?). We have a major update to the scheduling and availability engine that underpins BusyPaws.

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2.3.2022

Year in Review: 2021

A quick look back at what has changed in 2021 and a brief look into where BusyPaws is headed in 2022!

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8.20.2021

BusyPaws Attending the 2021 APDT/CAPDT Conference

BusyPaws is happy to support the Dog Training industry and will be attending the 2021 APDT/CAPDT Virtual Conference on September 29/30.

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7.20.2021

Release Notes: Q2 2021 - Integrated Messaging

A look back at the updates made to the platform in the second quarter of 2021 designed to improve the support for dog training and pet care business processes.

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